Most Frequently Asked Questions
Welcome to our FAQ page! Here, we have compiled answers to some of the most common questions about our products, their key ingredients, and how they can help you achieve your skincare goals. We aim to provide clear and detailed information to assist you in making the best choices for your skin.
General Product FAQs
A: LUWIN’s products are ideal for anyone struggling with skin concerns such as acne, hyperpigmentation, uneven skin tone, and sensitivity. Our formulations are suitable for both teenagers and adults, and they cater to all skin types, including sensitive skin.
Yes, LUWIN products are formulated with sensitive skin in mind. Our skincare line features gentle, natural ingredients that are designed to soothe and calm the skin. We incorporate traditional Chinese herbal extracts known for their anti-inflammatory and calming properties, making our products ideal for individuals with sensitive skin. Additionally, each product undergoes rigorous testing to ensure safety and effectiveness, providing you with high-quality skincare solutions that you can trust.
We recommend individuals dealing with break-outs to start with our All-rounder Calming & Radiance-Enhancing Facial Mist, follow this with the Ultimate Repair & Clear Face Cream for Acne-Prone Skin. This combination is specifically designed to address and manage acne while providing essential hydration and calming effects. For added benefits, especially if you have concerns about skin brightness and rejuvenation, finish with our Power of Brightening & Rejuvenating Face Cream. This routine ensures a comprehensive approach to skincare, targeting hydration, acne control, brightening, and overall skin health. View discount on this bundle
For those seeking a brightening, radiant, and smooth complexion, we recommend using the All-rounder Calming & Radiance-Enhancing Facial Mist, followed by the Power of Brightening & Renewal Serum, and finishing with the Power of Brightening & Rejuvenating Face Cream. This bundle effectively enhances skin luminosity, even out skin tone, and provides deep hydration, promoting a glowing and youthful complexion. View discount on this bundle.
A: For optimal results, we recommend using LUWIN products twice daily, in the morning and evening, after cleansing your face.
A: Yes, all LUWIN products are formulated to be effective for all genders. Our skincare line is designed to cater to various skin types and concerns, providing comprehensive solutions that anyone can benefit from. The ingredients we use are chosen for their universal effectiveness, targeting common skin issues such as acne, hyperpigmentation, dryness, and signs of aging.
Whether you have oily, dry, combination, or sensitive skin, LUWIN products are crafted to address these concerns with precision. Our commitment to quality and effectiveness ensures that everyone can enjoy the benefits of LUWIN’s innovative skincare solutions, regardless of gender.
LUWIN products are ideal for those starting from their teenage years through middle adulthood. Each product in our range offers unique benefits, effectively addressing concerns such as acne, early signs of aging, and the desire for a healthy, radiant complexion.
Yes, our products are cruelty-free. We do not test any of our products or ingredients on animals. Since March 2013, the EU has prohibited animal testing for cosmetics and cosmetic ingredients. Many other countries are now following suit, implementing their own bans on animal testing.
Please note that our products are manufactured in a facility that also processes nut oils and various extracts. To minimize the risk of cross-contamination, we implement strict control measures and adhere to the highest manufacturing standards, including ISO 22716:2007 Cosmetic Good Manufacturing Practices and FDA guidelines. This ensures that every LUWIN product is crafted with the utmost care and quality.
We recommend thoroughly reviewing full ingredients list of each LUWIN product available on our website and packaging to ensure that none of the ingredients are allergens for you.
To ensure safety, we advise performing a patch test before using any new product. Apply a small amount to the inside of your wrist or behind your ear and leave it on for at least 24 hours. If you experience any adverse reactions, discontinue use immediately and consult your doctor if necessary.
At LUWIN, we strive to use the highest quality ingredients in our formulations, focusing on natural and effective components. Our commitment to ethical and sustainable sourcing ensures the integrity and quality of our products. While not all of our products are vegan, we recommend checking the ingredient list provided for each product to ensure it meets your personal preferences.
Yes, all LUWIN products are formulated to be non-comedogenic, meaning they are designed to not clog pores. This makes them ideal for maintaining clear, healthy skin.
For those with existing breakouts of all degrees, we highly recommend using our Ultimate Repair & Clear Face Cream for Acne-Prone Skin. The formulation is specifically designed to work exceptionally well on acne-prone skin, delivering impressive results and transforming the skin of our users. It effectively targets and reduces acne in a short period of time, helping to achieve clear and brightened skin.
We are thrilled to introduce our initial range of LUWIN products, each carefully designed to address specific skincare needs. Our first collection features innovative solutions for acne, brightening, hydration, and overall skin health.
Looking ahead, we are excited to expand our line-up with new products that offer a variety of functions, ensuring comprehensive care for diverse skin concerns. Each product we launch is the result of a lengthy and dedicated development process, reflecting our strong commitment to quality. All our products undergo thorough compliance checks to meet the highest standards, ensuring both safety and effectiveness.
Stay tuned for more details on our forthcoming launches, each crafted to elevate your skincare routine to new heights.
LUWIN Ultimate Repair & Clear Face Cream for Acne-Prone Skin
A: LUWIN Ultimate Repair & Clear Face Cream for Acne-Prone Skin stands out due to its comprehensive blend of key ingredients that provide anti-inflammatory, antibacterial, sebum-balancing, and skin-repairing properties. This cream effectively addresses various types of acne and improves skin texture while preventing future breakouts, promoting a clearer and healthier complexion.
Noteworthy components include Lactobacillus/Pear Juice Ferment Filtrate, which maintains a healthy skin microbiome and revitalizes the skin with vitamins and antioxidants. Salix Alba (Willow) Bark Extract, a natural source of salicylic acid, exfoliates, unclogs pores, and reduces acne. Traditional Chinese herbal extracts such as Phellodendron Amurense, Rehmannia Chinensis, and Houttuynia Cordata contribute anti-inflammatory, antibacterial, and soothing benefits, enhancing the cream’s efficacy in calming and healing acne-prone skin. Overall, this powerful formulation not only clears existing acne but also strengthens the skin’s resilience, ensuring lasting health and clarity. View all ingredients in this product.
A: Many users notice immediate improvements, with significant changes typically visible within 2-3 weeks. However, individual results may vary based on skin type and the severity of acne.
For optimal results, start by cleansing your face with a gentle cleanser to remove any dirt, oil, and impurities. Follow this with LUWIN’s All-rounder Calming & Radiance-Enhancing Facial Mist to prep your skin, providing hydration and calming effects. If desired, you can use a serum tailored to your skin needs, such as LUWIN Power of Brightening & Renewal Serum, to address specific concerns like uneven skin tone or pigmentation.
Next, apply LUWIN Ultimate Repair & Clear Face Cream for Acne-Prone Skin to the affected areas, gently massaging it into your skin until fully absorbed. Follow up with a moisturizer to lock in hydration and enhance the cream’s effectiveness, with LUWIN Power of Brightening & Rejuvenating Face Cream being a great choice for added radiance and hydration. Repeat this routine twice daily, in the morning and evening, to achieve the best results in managing acne and improving overall skin health. View discount on this bundle.
All-rounder Calming & Radiance-Enhancing Facial Mist
LUWIN’s All-rounder Calming & Radiance-Enhancing Facial Mist offers a multitude of benefits, making it a versatile addition to any skincare routine. It hydrates, soothes, and calms the skin, reducing redness and inflammation while providing essential nutrients for overall skin health.
Ceramide NP locks in moisture and strengthens the skin barrier, while sodium hyaluronate attracts and retains hydration, plumping the skin and reducing fine lines. Witch Hazel Extract tightens pores and soothes irritation, and Portulaca Oleracea Extract offers anti-inflammatory and antioxidant benefits to even out skin tone. Aloe Barbadensis Leaf Extract delivers instant relief to sensitive skin and enhances radiance. Chrysanthellum Indicum Extract calms irritation and promotes a balanced complexion, and Opuntia Streptacantha Stem Extract provides hydration and resilience against skin concerns.
Additionally, traditional Chinese herbal extracts like Scutellaria Baicalensis, Paeonia Suffruticosa Root Bark, Centella Asiatica, and Houttuynia Cordata Extracts contribute to anti-inflammatory, antioxidant, and wound-healing properties, ensuring the mist effectively calms, heals, and protects the skin. View product.
You can use the facial mist as often as needed throughout the day. It’s especially beneficial to use it after cleansing your face and before applying serums or moisturizers. Our All-rounder Calming & Radiance-Enhancing Facial Mist is excellent for calming and soothing.
LUWIN’s All-rounder Calming & Radiance-Enhancing Facial Mist is ideal for all skin types. Its gentle, hydrating, and soothing properties make it particularly beneficial for sensitive, irritated, or inflamed skin. Our advanced formulation techniques ensure that this mist provides essential moisture and balance for dry, oily, combination, and normal skin, ensuring a more radiant and even complexion for everyone.
LUWIN’s All-rounder Calming & Radiance-Enhancing Facial Mist is especially beneficial for individuals with sensitive, irritated, or inflamed skin due to its soothing and hydrating properties. Those experiencing redness, dryness, or uneven skin tone will find this mist particularly effective. Additionally, anyone looking to enhance their skincare routine with a product that provides instant hydration, reduces inflammation, and promotes a balanced complexion will greatly benefit from this advanced formulation. Its versatile nature makes it suitable for all skin types, ensuring that everyone can enjoy its radiance-enhancing and calming effects.
LUWIN Power of Brightening & Renewal Serum
LUWIN Power of Brightening & Renewal Serum is formulated with a blend of powerful ingredient to brighten skin, even out skin tone, and provide hydration.
The serum features Bacillus/Glutamic Acid Ferment Filtrate, a probiotic that balances the skin’s microbiome and aids in skin renewal. Hyaluronic acid attracts and retains moisture, plumping the skin and reducing fine lines. Niacinamide improves the skin barrier and reduces dark spots, resulting in a smoother complexion. Salicylic acid unclogs pores and prevents acne breakouts.
Additionally, Solanum Tuberosum (Potato) Pulp Extract soothes and nourishes the skin, while Angelica Keiskei Leaf/Stem Extract (Ashitaba) promotes skin health with its antioxidant properties. Aloe Barbadensis Leaf Extract (Aloe Vera) provides hydration and calms sensitive or irritated skin.
Echinacea Purpurea Extract soothes and protects the skin, and Boswellia Serrata Resin Extract (Frankincense) calms redness and irritation. Zingiber Officinale (Ginger) Root Extract offers antioxidant and anti-inflammatory benefits.
Traditional Chinese herbal extracts, including Cordyceps Militaris, Angelica Keiskei Leaf/Stem, Dendrobium Nobile Stem, Centella Asiatica, and Magnolia Liliflora, contribute to overall skin health, promoting a smooth, even, and radiant complexion. View product.
We recommend combining LUWIN’s All-rounder Calming & Radiance-Enhancing Facial Mist with the Power of Brightening & Rejuvenating Face Cream for optimal results. Start by spritzing the facial mist to prep and hydrate your skin, creating a perfect base. Follow up with the Power of Brightening & Renewal Serum to enhance skin brightness and even out the skin tone. Finally, apply the Power of Brightening & Rejuvenating Face Cream to lock in moisture and nutrients, ensuring your skin stays hydrated and radiant throughout the day. This combination works to provide a comprehensive skincare routine that targets multiple concerns, leaving you with a smooth, luminous complexion. View discount on this bundle.
LUWIN’s Power of Brightening & Renewal Serum is ideal for individuals looking to enhance their skin’s brightness and achieve an even skin tone. This serum is especially beneficial for those with uneven skin tone, dark spots, hyperpigmentation, and fine lines. It’s also perfect for anyone needing substantial hydration and wanting to maintain a youthful, radiant complexion. Whether you have dry, oily, combination, or sensitive skin, this serum’s potent blend of traditional Chinese herbal extracts and advanced skincare ingredients will support your skin’s health and resilience.
Yes, LUWIN’s Power of Brightening & Renewal Serum can help with anti-aging. Formulated with ingredients like hyaluronic acid, niacinamide, and traditional Chinese herbal extracts, this serum provides intense hydration, supports collagen production, and reduces the appearance of fine lines and wrinkles. Its anti-inflammatory and antioxidant properties also protect the skin from environmental damage, promoting a smoother, more youthful complexion.
LUWIN Power of Brightening & Rejuvenating Face Cream
The Power of Brightening & Rejuvenating Face Cream provides intense hydration, supports skin repair, reduces blemishes, and evens out skin tone. It’s designed to give you a plump, radiant, and healthy-looking complexion.
It is highly effective due to its blend of potent ingredients. Caulerpa Lentillifera (Sea Grapes) Extract provides deep hydration and nourishment, while Niacinamide enhances the skin’s barrier function and reduces dark spots. Tranexamic Acid brightens the skin and minimizes hyperpigmentation. Phytosterols lock in moisture and soothe irritation, promoting a resilient complexion. Ectoin protects and hydrates the skin, aiding in environmental stress resistance. Lavender Oil calms and reduces inflammation, offering antioxidant protection. Additionally, traditional Chinese herbal extracts like Houttuynia Cordata, Scutellaria Baicalensis, and Paeonia Suffruticosa soothe and calm the skin, enhancing overall skin health and comfort. View product.
The Power of Brightening & Rejuvenating Face Cream is ideal for individuals seeking to improve their skin’s hydration, brightness, and overall resilience. It benefits those with dry, normal, oily, combination, or sensitive skin types. The cream is particularly effective for people looking to address uneven skin tone, dark spots, and hyperpigmentation. Additionally, its soothing and anti-inflammatory properties make it suitable for individuals with irritated or acne-prone skin, helping to promote a clearer and more radiant complexion.
For those seeking a brightening, radiant, and smooth complexion, we recommend using the All-rounder Calming & Radiance-Enhancing Facial Mist, followed by the Power of Brightening & Renewal Serum, and finishing with the Power of Brightening & Rejuvenating Face Cream. This bundle effectively enhances skin luminosity, even out skin tone, and provides deep hydration, promoting a glowing and youthful complexion. View discount on this bundle.
For individuals dealing with acne prone skin, begin by using the LUWIN All-rounder Calming & Radiance-Enhancing Facial Mist to soothe and hydrate. Apply the Ultimate Repair & Clear Face Cream for Acne-Prone Skin to target and reduce acne breakouts. Follow with the Power of Brightening & Rejuvenating Face Cream to provide essential hydration, brighten your complexion, and support skin repair. This combination helps to address acne while ensuring your skin remains nourished and radiant. View discount on this bundle.
Yes, the Power of Brightening & Rejuvenating Face Cream is excellent for anti-aging. Ingredients like Phytosterols and Niacinamide help improve skin elasticity and reduce fine lines. Sea Grapes Extract and Ectoin provide intense hydration and protection against environmental stressors, which are crucial for maintaining a youthful complexion. Additionally, Lavender Oil and Scutellaria Baicalensis Root Extract offer anti-inflammatory and antioxidant benefits that further support skin health and resilience.
Collaborations and Partnerships
A: We welcome collaborations with bloggers and vloggers who share our passion for skincare. Please reach out to us via the contact form on our website with your media kit and rates, and we’ll get back to you with potential collaboration opportunities.
A: We’re always on the lookout for enthusiastic individuals to represent our brand. If you’re passionate about skincare and have a strong social media presence, please contact us through the contact form on our website. Our brand ambassadors receive exclusive access to new products, promotional materials, and compensation packages.
A: If you’re interested in stocking LUWIN products in your store, please reach out to our team via the contact form. We provide our stockists with marketing materials, staff training, and exclusive promotions to help drive sales.
A: We consider factors such as brand alignment, mutual benefits, target audience, and the potential impact of the collaboration. We aim to build long-term, mutually beneficial relationships with our partners.
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